My perspectives on business in Dubai, United Arab Emirates.
This is an extract from my interview with Najwa Abdelkader, a consultant for the Dubai Quality Awards. The interview was telecast on INTV (now City7 TV) from Dubai Media City on 6 August 2005.
Najwa is an old friend of the family and was a colleague of my wife Nadia Laribi in Citibank in Dubai.
In this interview, Najwa and I talked about quality in business, what it meant, how to measure it, and whether quality concepts were gaining acceptance in Dubai.