Anyone who has worked with Kanban knows that getting people to limit WIP is not easy.
We say "limit WIP" which is about as helpful as saying "eat food." Yes, we should eat food, but there are many types of food that have very different impacts on your body and health. Limiting the number of user stories or features a team is working on is nearly meaningless. Humans work and if humans are overloaded, the system still breaks down.
WIP isn't just WIP. There's ambient WIP, hidden WIP, Guerilla WIP, Induced WIP, Black market WIP, forced WIP, and more ... each type of work requires its own form of management, mitigation, and care. Jim Benson will describe the impacts of these types of WIP on individuals, teams, and companies. He will also provide mitigation strategies.