Because I fly a lot in my work, it’s not uncommon to encounter turbulence. I’m very compliant when the flight attendant tells us to keep our seat belts on even when the seatbelt light is off! Candidly, I don’t like turbulence of any type…bumpy rides in an airplane, organizational turbulence or emotional upheaval.
We look to our leaders to get us through those inevitable turbulent times in any organization’s life. Please watch this week’s short video, and I’ll explain what leaders must do in times of chaos.