Show Notes with Links:

American Medical Systems Support

Dr. Pam Carter’s Podcast

Jay Stuart Sends Free Pass to Pam Carter to Fusion10

Cherwell Software

Phil Neufeld


Former FrontRange Solution Leaders

Fresno State

Deskside Support Best Practices

Pat Bolger Hornbill Software

Ease of Use vs. Ease of Usage

Cherwell Asset Discovery Tool PDF

HEAT Service and Support

True Differentiators in ITSM Solutions

The Future of ITSM Tools

Human ERP


Platform for Service

iCherwell Mobile Application


Client side Business Rules

Cherwell Software “Community”

Matt Neigh’s Blog

Matt Neigh’s Twitter (Calendar of the Future)

Pull Media vs. Push Media for Service Management


SIM and itSMF Special (50% off for members contact HOOP!)

itSMF Executive Forum

Cherwell Software at Fusion10

itSMF Social Training, UGH!

CSU Travel Restriction

Higher Education Podcast Series Episode 28-32

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