n this webinar for ASERL, Kyle Courtney of Harvard University's Office for Scholarly Communication describes how issues of fair use and open access, MOOCs and repositories, and the push to digitize mean that library patrons, faculty, students, staff, need more guidance on copyright matters than ever. These questions are arriving at the library with greater frequency, and Kyle believes a modern, 21st century library should be equipped to answer such questions. The Library Copyright First Responders (CFR) program has developed the first decentralized model of copyright expertise in an academic setting, relying on a hub-and-spoke model to answer questions from the communities associated with certain libraries. The librarians, each with their own focus, specialty, degrees, and training, are in the best position to be trained to answer © questions from their respective communities. Therefore, copyright training should be layered on top of that subject expertise, and result in a systemic shift in copyright knowledge thought the academic setting – the library becomes the focus of copyright inquiry and policy. The presentation will reveal the examine the types of © questions received, note the thematic uniformity of large © questions, present success metrics on questions answered, lessons learned, and share best practices in creating a CFR program.
