This webinar took place Tuesday, February 23, 2016.
Dr. Shawn Whatley is a seasoned physician leader with experience in emergency medicine and primary care. His passion for challenging accepted thinking and offering solutions started in emergency medicine at Southlake Regional Health Center in Newmarket, Ontario. He served as Interim Medical Director and then Physician Leader of the Emergency Services Program from 2008-2014.
Working with a group of outstanding leaders and a motivated staff, he helped transform an average emergency department, that had trouble attracting physicians, and very long wait times, into a province leading ED. Today, Southlake cannot accommodate all the staff that wants to work there. Annual patient visits grew from 73,000 to 100,000 over a few years. Southlake received special recognition from the Ontario Minister of Health in June 2013 for its province-leading performance on improving wait times, and the performance continues to improve. Dr. Whatley will share his keys to success in this one hour interactive session.