As the IHealth team heads into Day 2 of Activation 1b, this video shows how excitement, patience and kindness are the key drivers of a successful implementation. Jess Arril, Executive Project Director for IHealth, speaks to lessons learned on Day 1, spikes in usage and how the culture and comradery bode well for future activations. We also hear from Laurie Gehrt, VP Program Executive for Cerner/Orcah Institute on the team’s ability to prioritize and troubleshoot in real time.
