This video outlines how to hide the Extensions tab on a form. The previous videos extended the Change Request class and modified the default Change Request form. This left the extension tab on the form and by editing the XML file we can remove it.
This video is a companion to the “XRG - SCSM Authoring Tool - Form Layout Guide”, which can be downloaded from xapity.com/support. It should also be used in conjunction with the “XRG - Extend SCSM Work Items” and other videos on extending Service Manager.
XAPITY REFERENCE GUIDES (XRG)