Is your phone system equipped to deal with the demands of an increased customer base and a growing business?
Join Leo D'Alessandro, Product Marketing Manager at Sangoma, and Frederic Dickey, VP of Product Management at Sangoma, in this webinar to learn how to build an efficient contact center cost-effectively with Sangoma’s FreePBX / PBXact UC.
In this webinar, you’ll learn how the many ways FreePBX / PBXact UC can solve your contact center requirements:
• How calls are best routed using call queues
• Maximizing Agent Productivity and Customer Satisfaction with automated Queue Callbacks
• Integration with desktop and CRM
• Monitoring live call metrics
• Reporting tools to analyze overall performance