Top Tasks Management is a method, developed over ten years of research, that helps you focus on what really matters in your projects, giving you the evidence to remove that which doesn’t. It’s been used to great effect by organizations such as Cisco, Microsoft, Lenovo, Google, IBM, VMWare, and the European Commission.
In this 60-minute video, recorded live at An Event Apart Orlando: Special Edition 2016, UX consultant and creator of the Top Tasks method Gerry McGovern teaches you how to identify the top and tiny tasks in your projects. Learn what really matters, and (just as importantly) how to identify the inessential, low-level tasks that flood your designs and content pages, smothering simplicity, and confusing your users with an ocean of features and content. At the end of the hour, you’ll walk away with a strategy, giving you the ability to defend your decisions to your team and to management.
Gerry McGovern is the founder and CEO of Customer Carewords, a company that has developed a set of tools and methods to help large organizations identify and optimize their customers’ top online tasks. He has written five books on how the web has facilitated the rise of customer power; appeared on BBC, CNN and CNBC television; partaken in various radio shows; featured in numerous print media publications; and spoke about top task management in over 35 countries.
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