Made this new employee orientation video to describe a rather arcane aspect of the credit card industry, the back-room clearing and settlement with banks. Pretty boring concept by itself. So, I created a character that pulls you into his story and the audience joins the ride. I unashamedly riffed on one of my all-time favorite movie characters, George Bailey, from Frank Capra's, "It's a Wonderful Life." Thank you Frank and I'm sorry.