The father of the Experience Economy, Joe Pine, shares the fundamental elements of shifting from a service economy to an Experience and transformational economy.
Pine’s book with co-author Jim Gilmore, The Experience Economy, serves as a practical guide for organizations seeking to transform their organizations by applying this thinking. His work teaches us to see through the eyes of the customer and to understand that when you orchestrate an Experience, the memory created becomes the product.
STIR, A Collision of Uncommon Concepts and Conversations, is brought to you by The Experience Lab, a new offering from Advisory Board dedicated to healing health care from the inside out. A gathering unlike any other, this immersive Experience is designed to STIR hearts and minds and STIR up what’s possible in health care. It’s a place where artists, innovators, change seekers and health care leaders converge to imagine better, together. Visit advisory.com/STIR or contact STIR@advisory.com to learn more.
For more information about The Experience Lab, visit advisory.com/ExperienceLab.