Date: June 2016
Duration: about five minutes
- Answering machine script for the CCRB (Civilian Complaint Review Board), nyc.gov/ccrb complaint hotline offduty response system (1-800-341-2272) played on telephone loudspeaker.
- Telephone taped to television screen.
- Television playing Xbox game, “Condemned: Criminal Origins”: en.wikipedia.org/wiki/Condemned:_Criminal_Origins
- Artist placing call, taping phone to screen, and playing Xbox game.
Description: I dial the phone number for the CCRB but the call takes me to the automated answering service since it is after 5pm (outside the CCRB’s hours of operation). I put the phone on speaker and tape it to a television screen which has the videogame, “Condemned: Criminal Origins” loaded on pause. . When the automated system prompts me to leave information about a complaint of police misconduct, I unpause the game and begin to play. In the game I play as a police officer who engages in extremely violent combat with a homeless man. The sounds of the gameplay play into the phone and are recorded on the CCRB’s answering machine. A CCRB investigator will listen to the recording and file it as an “EDP” or Emotionally Disturbed Person complaint which will be discarded along with all the other messages left by individuals (often homeless) who leave incoherent complaints without proper contact information. When I worked at the CCRB, it was my job to review and organize such complaints.