As faith in design as a key differentiator has taken hold within business, large organizations have increasingly sought to drive innovation and continuous improvement by building in-house design capabilities. A new set of tools and processes are needed to equip our new generation of in-house design leaders and managers to create, grow and measure the impact of design within their large, complex organizations.
At Moment we are developing a new framework for effective design management, the Design Management Office (DMO). Our goal is to cultivate this new model of and share it with our community so that we can all deliver the value of design more consistently and effectively.
In this presentation John will share our progress thus far, focusing on the three pillars of the DMO:
• Influence through Process
• Capacity through People
• Impact through Measurement
