Introducing Barbara Luna, from Luna Customer Experience, and what it means to put a customer’s needs and desires at the centre of a business strategy.
We are so excited to turn our lens in a new direction and look for the first time at independent businesses. There’s a simple answer to the question why are we doing this - there are thousands of fascinating stories to be told about people who buck the trend. People building their own careers, their own businesses. What is it about them, why are they so committed that they’re prepared to go through the blood, sweat and tears? We’re happy to be able to bring all our years of experience with charities, to help independent business owners. After all, for-profits and non-profits share the same desired outcome - money coming in! Sales, donations, supporters, customers. It can all be achieved with a compelling story and an engaging film.
Shot on Blackmagic cameras by Brad Bell for StoryPartners.film
Shot raw, processed as Kodak 5207 with FilmConvert in DaVinci Resolve.