How to open your Litelok Gold properly: Always push the key in fully before turning 180º clockwise. When the key is fully inserted, none of the key shank will be visible. Rotate key a half turn (180º) clockwise. Do not force the key if the lock jams. If you have trouble it might be that the internal discs may be misaligned because the key was not fully inserted. Wiggle the key gently from side to side, turn anticlockwise, remove and try again. Open your Litelok keeping the lock part straight. The Litelok will naturally spring open ready to use. Do not leave the key in the lock after opening. If you drop the lock and it lands on the key it can damage the lock/key. Remove the key by first turning it a half turn (180º) anticlockwise. We've designed the lock so that the key can only be removed when the locking mechanism is in a locked state.
How to close your Litelok properly: Hold your Litelok firmly with both hands and turn ends so that the male end lines up with the female end. Keep your hands away from the close line to avoid pinching. Snap Litelok shut. You do not need the key to close the Litelok.