SRII 2011 GLOBAL CONFERENCE
Silicon Valley, CA
SRII 2011 Global Conference Keynote Presentation
Robert J. T. Morris, Ph.D.
Vice President, Service Research
Dr. Robert JT Morris is Vice President, Services Research, IBM, where he is responsible for IBM's worldwide research efforts in services. From 2004-2006 he was VP, Assets Innovation, IBM Global Services where he put in place the strategies and practices to transform IBM's services business to one that is based on technology or IP assets.