Hospital welcome video for Metro South Health patients - subtitled in Korean.
While they are in hospital, patients are generally not feeling well and they are in an unfamiliar environment. They will hear words they don’t understand, be greeted by many different people, perhaps be given new medications and missing the comforts of home.
To help put them at ease and prevent safety issues such as falls, it is important to familiarise patients with the hospital setting.
The Hospital Welcome Video provides information about what to expect while in hospital, such as identification checks, medication safety, preventing falls, infection control and hospital discharge. It also has a strong focus on encouraging patients and their loved ones to ask questions and to ensure they understand.
The video is available in hospital and online, so patients can watch the video prior to their hospital admission.