Alert provide all ranges of fire and security systems and solutions. Each employee believes that customer satisfaction has been key to our success and is paramount in our future growth - alertfireandsecurity.co.uk
Here at Alert we provide full electronic security for all businesses throughout the north west. These include intruder alarms, CCTV, access control, fire alarms but with that we also do fire extinguishers, fire training. We can offer systems to be off-site monitored through to a monitoring station on the intruder alarm side and also on the CCTV side.
We educate our customers. We don't believe in just installing a system and leaving a customer to it. We provide a full training handover when we do the system install and we advise on the weekly fire testing, which again complies with the legislations. It gives customers ownership of their systems and control that it's their system and they're confident and comfortable in using it.
Technology is evolving on a daily basis and it's our role to ensure that we're kept up to speed with what's going on within the industry. Customer is key at the end of the day. We want them to have the best products on the market at the most competitive rates to ensure that they're getting the best quality service they can have.
Accreditation is absolutely hugely important to us. We provide security and fire protection to many customers, so we're protecting life and property each and every day of the week. Making sure that we're deploying systems correctly and to the correct standards is what the minimum our customers should expect. It is the key to all of our successes because our customers trust us implicitly with their property and their assets.
Here at Alert we are an NSI gold standard, which is the highest accreditation we can get within the industry. We are audited on this on a yearly basis and we keep stats and everything to ensure that this accreditation is kept to the highest standards. We have, and we are very proud to have this NSI Gold in our back pocket.
We've got a great technical knowledge base from our engineers, which is fantastic. We've got to have something other than the technical knowledge, which is where the account management role comes in. We're there for our customers, we're on the end of the phone all the time 24/7 and providing that contact. Our customers aren't just a number to us, they're important, whether it be a small commercial unit right through to a large multinational company. Everyone is important and everyone gets treated with respect.
There's a real team ethos within Alert. Everyone is striving for the one goal, which is to keep our customers happy. It's a great place to work, people come into work with a smile on their faces, they enjoy working here, they enjoy the teamwork, the enjoy the buzz, the environment. Everyone's working towards that one goal of keeping the business moving forward.
Alert's a great company. Apart from having all the accreditations that we need within the industry, we all believe in the same thing in providing a quality service, from start to finish, to every single customer.