I'm Joe Frederick, Senior Manager of Strategic Sourcing at ServiceNow. The spend that we had in the past within ServiceNow was tremendous and un-negotiated; Scout helped us address that spend.
All of the processes at ServiceNow were manual prior to me starting, so when strategic sourcing was created at ServiceNow, we looked at different tools on the market place to automate processes and events.
Scout was tremendous at starting events and going through the sourcing process, along with creating visibility for our BU’s into those events. Scout was natural for us to fill the gap. A lot of our events in the past really didn't happen, happened inefficiently, or out of the BU's view.
Our IT group uses Scout pipeline to track their projects and giving me total transparency within those projects. I'm able to view what they're working on and still have input into those pipeline events.
I highly recommend Scout to any team that is looking to run events, as is very quick, saves a lot of money, and especially for smaller teams out there, I think it's a great tool.