How can business intelligence help your firm? By tracking activity related to every matter and understanding where staff time is being spent you can begin to formulate keyperformance indicators (KPI) to understand areas that show loss or gain. You can also begin to see opportunity to diversify work and consider new billing methods to increase the volume of matters handled, while maintaining quality work. Being able track activity, then set and meet measurable goals will help ensure that your firm can thrive and you can enjoy peace of mind and work/life balance.
Speaker: Josh Taylor, Smokeball