SLS asked Bullet to film one of their most prestigious installations - a new Miele laundry at the Savoy Hotel in London. It was important to SLS for us to get across the challenges involved and demonstrate how they overcame them for their customers. The basement location, access and narrow corridors were all issues that needed to be addressed and they had to also ensure laundry service was able to continue whilst the new equipment was being installed to minimise disruption to the hotel. We set up time-lapse cameras, interviewed key stakeholders and captured the full process from start to finish over a week’s worth of filming. SLS used the finished film to showcase the installation experience.