Do you communicate with clients, co-counsel, opposing counsel and your team via email? Of course you do! But, do you ever feel like your message gets lost in translation? Electronic communication brings with it a new set of etiquette rules that Emily Post never addressed. Learn how to get your message across to staff and clients without alienating anyone and discover the unspoken rules you might have missed. They also may keep you out of ethical hot water!
Speaker: Anne Haag, Trainer & Coordinator, Law Practice Management & Technology. Anne is a former paralegal, specializing in patent law. Prior to that, she worked as a record buyer in the music industry