At a time when financial and staffing pressures weigh heavily on the UK’s public healthcare bodies, there is little doubt that NHS Trusts are struggling to meet increasing demand. In order to maintain frontline care services, many staff report working extra unpaid hours and suffering from high levels of work-related stress simply to prevent a collapse of the system.
It is little surprise, therefore, that a significant number of staff are adopting tools widely used outside of healthcare environments to streamline day-to-day processes. Nowhere is this more apparent than in the amount of staff turning to consumer IM (instant messaging) applications to communicate with colleagues - despite the risks to patient confidentiality and data security.
In order to gain an accurate picture of the situation, CommonTime commissioned a survey of 823 NHS staff from across the organisation. This short video highlights a number of our key findings, including the most popular consumer messaging applications, the top cited benefits and the surprising relationship between IM & disciplinary action.
Find out more, and see what our experts recommend at commontime.com/solutions/clinical-messaging