In this webinar, Connie Alarcon, Manager of the Bakersfield division of the Better Business Bureau (BBB), covers information about who and what is the Better Business Bureau; how we can best utilize the BBB in our everyday tasks, types of complaints we can file with the BBB and information on how to prevent, detect and report healthcare fraud, abuse, and errors. Connie Alarcon also dives into the latest scams that are happening all around us. This webinar was live on 05.25.18.