To skip introductory material, FF to 05:45
Accompanying slides: slidesha.re/1mwMphg
Karen’s Books: ksmartin.com/books
As we continue to peel back the layers of the onion and uncover what's *really* at the core of The Toyota Way, we've uncovered an entirely new development need for improvement professionals and leaders alike.
The key to establishing a continuous improvement culture is creating an organization of coaches and problem-solvers. In this webinar you will learn how to transition from the traditional role of "do-er" to that of facilitator and finally, to a skilled coach. No matter where you are on the spectrum, there's something for you in this webinar.
Specifically, you will learn:
• How "doing" for others violates Toyota's core principle of respect for people.
• The difference between facilitating and coaching.
• Traits and skills you need to be an effective coach.
• How to roll out a development program across your organization to accelerate transformation.