I may be in the minority, but I think biometrics are cool. If you can add these fascinating security measures to your business, it just adds to your brand's sophistication. For credit unions, it's a complementary layer to your already stringent security measures that seems to save a ton of time authenticating members for even the simplest of service calls. No more "20 questions" before they get to their service request.
We talk with Finivation's CEO, Brian Bodell, about his company's new voice biometrics technology and how it helps credit unions easily and quickly identify members when they call in for assistance. Brian also provides us with where biometrics came from, how they work, and what's in store for the future. It was good to have Brian on the show providing us with his valuable insight in this important area. Enjoy the program!