Empathy, the next killer app for customer experience

Name: Empathy, the next killer app for customer experience
Uploaded: 2018-07-21T15:53:00-04:00
Duration: 12 min 51 s
Channel: Oisin Lunny
Description: Oisin Lunny speaks with The Telegraph Business Reporter on why empathy is the next killer app for customer experience.

Oisin Lunny speaks with The Telegraph Business Reporter on why empathy is the next killer app for customer experience.