Here's an important labor performance concept called “Earned Hours.” Earned Hours indicates how many hours your employees should have worked based on actual sales.
Many restaurant chains only measure how well their managers are at executing schedules based on sales forecasts. But what if a restaurant’s actual sales didn’t match its forecasted expectations? If that were the case, a restaurant would either have too many team members working or potentially too few working… and that can spell trouble for guest experience and profitability.
Watch the video to learn more and visit crunchtime.com/solutions/restaurant-labor-management/