Providing a Prospective Employer With a Superior Customer Experience with Fred Firestone, August 30, 2011
Are you seeking a better approach to interviews? The answer is to provide a Superior Experience. We welcome to GO! Network for the first time, Fred Firestone. Fred’s presentation will focus on practical strategies and methods; ways to gain competitive advantage in the process of getting, delivering and following up on the all-important interview.
Fred will share:
How to build value into your cover letter
Steps to take to ensure the “gatekeeper” is your advocate
The five questions (combined with active listening) that could jump start your opportunity to be perceived as a “trusted resource,” during the job interview
How to use active listening as a tool to discern how to best present the “compelling reasons” why you should be offered the job
How to give a “screener” the tools to effectively present you to the decision maker
How to’s from cover letters to leaving the best lasting impression
In developing this program, Fred has drawn from the principles of differentiation and ethical selling he has developed and presented on for the last twenty years. These techniques will move you from just another applicant to The Candidate they advocate and endorse.
About our Presenter:
Fred Firestone is the Principal of the Ethical Selling Institute and WOWEDAMERICA.com. The Ethical Selling Institute provides clients with a logical, integrity-based process that yields significant results. EthicalFactor clients come from the following industries and professions: printing, insurance, waste management, law, architecture, engineering, industrial equipment, banking, roofing, direct mail, broadcasting, brokerage, automobile, graphic design, accounting, remodeling, construction, consulting …. Clients include large corporations and organizations (Anheuser-Busch, DuPont, Hewlett-Packard, 3M, AT&T, the United States Postal Service) as well as SMBs (small and mid-size businesses with at least 50 employees).
Regardless of their size, they have the following in common: they are looking for more ways to enhance their customers’/clients’/guests’/patients’ perception of their trust, credibility and partnership, which will serve to enhance their business or organization.
He received his education from the University of Missouri-Columbia and the St. Louis University School of Law.