Design is problem solving. Each and every day, we are tasked with finding ways to reduce the friction our users experience on the Web. That means streamlining flows, reducing cognitive load, and writing more appropriate copy, but user experience goes far beyond the interface. Our users’ experiences begin with their first request to our servers.
As would be expected from a former manager of the Web Standards Project, Aaron Gustafson is passionate about web standards and accessibility. In his two decades working on the web, Aaron has worked with a number of companies you’ve probably heard of including Box, Happy Cog, Major League Baseball, McAfee, The New York Times, SAS, StubHub, the U.S. Environmental Protection Agency, Vanguard, Walgreens, and Yahoo. Aaron is a longtime member of Rosenfeld Media’s "experts" group and writes about whatever’s on his mind at aaron-gustafson.com. He is currently a web standards and accessibility advocate at Microsoft, working closely with the Edge browser team.
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