Utility disconnections are a widespread problem for low-income older adults. Utility vulnerability can place older adults in dangerous situations and threaten their health and safety. This webcast will provide an overview of utility rights and programs to help older adults retain their utility connections.
The webcast will include an overview of different state rules that may protect older adults from termination of electricity and natural gas service, and how to apply. The presenter will also describe programs that can help to reduce utility bills for eligible consumers, such as the Low-Income Home Energy Assistance Program (LIHEAP) and the federal Weatherization Assistance Program.
Jenifer Bosco, Staff Attorney, National Consumer Law Center