We usually think of technology as a tool, something as indifferent as a hammer or a ruler. But technology has become an intermediary in nearly every part of our lives, from electronic medical records to apps that remember which craft beers you’ve tasted. And in a world where algorithms decide when you should turn left or which version of the news you read, pretending our software is neutral is naive—or even dangerous.
So, when so few technologists (that’s us) are creating software for use by so many (that’s nearly everyone else in the world), how can we do right by them? What responsibility do we have to use our skills for good? And how can we get this right when humans beings insist on being so varied and complicated and, well… human?