Steve Williams – Founder at Expanding Box Consultants
A challenge often faced by teams is the unexpected but urgent interrupt that requires significant effort and expertise to address, but legitimately needs to happen immediately. No matter how agile we are I'm willing to bet every team/project/organisation experiences these interrupts - the 'Black Swan' events - on a surprisingly regular basis.
Commonly, though, organisations don't plan for these interrupts. Actually, it's more revealing to suggest organisations tacitly plan for them NOT to happen by ignoring that they regularly DO happen. This leaves us vulnerable. We can't predict what the interruption will be, so we can't put in place the right resources to deal with it and a panic team pulled together at a moment's notice needs time to form before it can be effective - time we don't have. See more...
Steve Williams’ belief in agile thinking and passion for lean cultures began with exposure to Extreme Programming in the late ‘90s. Before founding Expanding Box Consultants, Steve worked in several multi-national organisations managing software development teams, helping build agile capability at scale. Passionate about the environments in which great software is developed, Steve specialises in helping organisations adopt new techniques and tools.
Steve also has nearly 20 years of maritime Search & Rescue experience and finds there is a surprising commonality of team dynamics in both office and offshore environments. This experience brings many unique insights that Steve uses to help identify and embed change at all levels within organisations.