This webinar was the keynote for the 2011-2012 TLA Staff Development webinar series, Brown Bag Wednesdays.
After two decades of continuous library technology increases and a budget crisis that has affected nearly every library in the world, we are left with the question: what will the library of the future look like? We have seen huge cuts in expensive brick and mortar spaces and collections, in-person services and programming, and other face-to-face library services. At the same time, we are finally realizing the high return on investment for library web, mobile, hardware, and software services. The budget crisis may force us to face our inefficiencies and drastically re-engineer our services and the way we provide those services to our customers. The legacy system is burning down all around us. What will emerge from the ashes?
Sarah Houghton is best known as the author of LibrarianInBlack.net. She works as the Assistant Director for the San Rafael Public Library in California.