Iron Bow Technologies and Queens Medical Telehealth Solution
Dan Klanderman, Senior Solutions Architect, Iron Bow Technologies: Queens Medical were facing challenges much like many other rural healthcare systems face. We don’t necessarily think of Queens as being rural, they’re in Hawaii and normally most people think of paradise when they think of Hawaii. But if you travel outside of Honolulu or downtown Waikiki you’ll find they have a lot of the same challenges that rural places have with healthcare…
Not enough specialists
Not enough healthcare providers
But lots of demand
Dr. Matthew Koenig, Medical Director of Telemedicine, Queens Health Systems: We wanted a technology that could really reach across the four hospital systems but could also interface with patients in an ambulatory setting or even a home setting.
Dan Klanderman, Senior Solutions Architect, Iron Bow Technologies: From a technology perspective, we leveraged Cisco technology to build a telehealth platform that is...
Easy to use
Easy to scale
And easy to support
The CLINiC is the product we designed that allows us to handle a variety of telehealth use cases some of them requiring medical devices – some are just standard face to face – but most importantly it is very easy for the nurse to be able to use so they can focus on the patient and not have to worry about the technology.
Dr. Matthew Koenig, Medical Director of Telemedicine, Queens Health Systems: A good example of that is our tele-stroke program which in large part uses the Iron Bow CLINiC for providing stroke care in emergency rooms and we are able to see patients in a very timely fashion in emergency rooms located all across the state.
The transplant program is really a service for patients who are living on the outer islands, outside of Oahu, and are either undergoing an evaluation for a transplant, or are wait-listed for a transplant, or those who have already become recipients of a transplant and need follow up.
We do have Iron Bow equipment located in one of our neighbor island clinics so far and we have a plan to install that equipment in more of our brick and mortar facilities. It just shows the versatility of the platform and the equipment.
Dan Burns, Manager Partner Operations, Cisco: In the case of Queens Medical Center, it’s about delivering better patient outcomes, giving them better access to good healthcare, and reduced patient recidivism.