A company profile of South Coast Bikes and their unique 'pick up, tune up & drop off' Brighton-based bike repair service.
I think a lot of businesses could learn from their great customer service. They keep to their word on delivery times and it pays off with lots of happy clients.
My favourite quote in the film is from BBC Sussex DJ and loyal customer Phil Jackson who says: "I've never taken my bike to anyone else - they are like a family doctor!"
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