Customer Success is no longer an outcome but a way of life for the most successful companies today and it doesn’t stop there. If we really think about it, consumers (ourselves included) certainly desire enjoyable experiences as well. More and more, businesses are responding by deliberately designing their customer journeys around both success and experience. So, what does this all mean for you?
At the February 15th Fridays @ the Corridor session, we’ll hear from Ryan Eckenrode, Principal Relationship Marketing Specialist at Blackbaud, about what makes a successful customer experience and how your company can achieve it.