Compliance Tyler, MD and founder of The Conduct Mind believes in the democratisation of compliance knowledge. This video highlights the link of staff behaviour and the impact on a firm's financial control framework. Does your financial crime programme look at behaviours?
Could internal KPI metrics pose a risk to drive an employee to do bad things? Perhaps the KYC account opening backlog was too high. Take a step back and start with the WHY.
Find out more about conduct risk at theconductmind.com