Interviw with Jane Miller, Change & OD Manager at Severn Trent Water
- End-to-End Process Excellence – Generating Results Across your Organisation
- generating Results across your organization
Process Change at Severn Trent Water
Jane Miller, Change and OD Manager, Severn Trent Water joins Helen Winsor of PEX Network to discuss The Severn Trent Deployment of Process Excellence, What Continuous Performance Improvement Means - And How To Sustain It, and How To Deliver Holistic Change. She also reflects on some Critical Moments Of The Severn Trent Programme - including Heart-In-Mouth Moments and Highest Impact Successes. Finally, she talks about Leadership and Process Excellence - The Importance of Strong Leadership, Tips on Winning Hearts and Minds. Lastly, she discusses The Operating Model and Economic Change Ahead and offers her Key Learnings and Tips on Pitfalls to Avoid.
Jane Miller is on the PEX Network speaker panel.
Jane Miller, Change & OD Manager at Severn Trent Water joins the Process Excellence Network to share her Process Excellence journey. Jane considers the change program at Severn Trent and what has driven the development of their improvement programme.
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