In this Education Week webinar, Superintendent Debra Pace and Public Information Officer Dana Schafer of the School District of Osceola County, Fla. walk us through how they turned a board priority for a better customer experience into a system-wide strategy that helped transform their district from Good to Great.
- How to ensure your strategic plan isn’t just another “shelf document”
- How to set new standards to improve the customer experience
- Key tips on empowering your staff to improve customer service
- How a simple technology can help track and measure your success