Amazon, Netflix, and Uber continually elevate consumer expectations for all industries. Credit union members now expect both digital simplicity and smart local advice across all marketing and transactional engagement. In this can't-miss session, we analyze results of a brand new study showing where credit unions are strong and where they must improve to stay ahead of member expectations in this modern era.
During this webinar, you'll learn:
• Most popular products by member age and why
• Members' most in-demand technology and services and why
• Latest data on successful member acquisition & retention practices
• Current and planned technology usage at credit unions
• The future of digital banking and member engagement technology