NOTICE: Due to the Outbreak of COVID-19 and to effectuate the Supreme Judicial Court’s Updated Order of April 27th Restricting Court Appearances to Emergency Matters until June 1, 2020,
access to the services provided in this video have changed since its recording.
Court Service Centers: What Public Librarians Should Know
Services provided by new walk-in centers to help the public navigate the court system.
PRESENTERS from the Executive Office of the Massachusetts Trial Court
• Sheriece M. Perry, Esq. - Acting Co-Director of Support Services
• Jorge A. Colón, Esq. - Court Service Center Circuit Manager
• Constance "Connie" Mortara, Esq. - Worcester Court Service Center Manager
• Carolin P. Hetzner, Esq. - Boston Court Service Center Manager
The Massachusetts Court System has been opening walk-in “Court Service Centers” in courthouses throughout Massachusetts since 2014 as part of an ambitious initiative to ensure access to justice for all members of the public. This webinar will review a wide range of services provided by the Centers, with care to describe their limitations so that self-represented litigants will know what to expect.
• locations of the Court Services Centers, hours, in-take procedures, and items members of the public should have in-hand before arriving
• types of hands-on assistance the Centers provide, including filling various types of court forms
• practical guidance to court proceedings, rules, procedures, and practices
• access to information and assistance in other languages
• referral services to other court services, such as the Trial Court Law Libraries, and community services, legal assistance programs and social-service agencies for assistance beyond the scope services provided by the Court Service Centers.
Recorded on June 18th, 2019 at the Social Law Library in Boston, MA.