What does it take to empower a global organization to practice innovation and design thinking at every level, from senior leaders to individual contributors? West Pharmaceutical Services has done just that. Their push to create a Culture of Innovation has been a multi-year journey — and they’ve discovered valuable lessons and best practices along the way. Join Randy Simms, senior vice president at Maddock Douglas, in conversation with Christian Eichhorn, director, innovation management at West, to discuss their partnership that is truly driving culture change.
Learn what it takes to:
+ Write an innovation playbook to be a single source of truth
+ Harness your internal talent with an innovation ambassador program
+ Empower individuals to tackle problems on the fly with workshop “meal kits”
+ Engage a global organization, in person and virtually
+ Find common language that cuts through the jargon around innovation
+ Setup useful success metrics