The Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) continues to be an extremely important tool for hospitals and health systems. Receiving good scores is a financial priority, as they help determine a percent of Medicare reimbursements. As a voice of the patient, the scores also are an indicator of patient experiences.
In this webinar, you’ll learn 5 ways technology helps improve your HCAHPS scores. Listen today to examine primary ways technology can help boost HCAHPS scores at your hospital—by increasing response times, decreasing hospital noise, and much more!