Dr. Arta Bakshandeh, chief medical information officer at Alignment Healthcare, shares his insights on the novel coronavirus, also known as COVID-19. Listen in for some tips on how to protect yourself and others from this new virus. The most common symptoms are fever, cough and shortness of breath, but occasionally symptoms are more severe. If you or someone close to you is experiencing any of these symptoms, please call your health care provider immediately.
Alignment Health Plan members can set up a telehealth visit by calling 1-844-227-6955 or by logging in to their Teladoc member account. If a member has not yet set up access to a virtual doctor, they can call our ACCESS On-Demand Concierge team at 1-833-242-2223, TTY 711. ACCESS On-Demand Concierge services are available 24 hours a day, seven days a week. In Wake County, North Carolina, FirstMedicare Direct members affiliated with Alignment can call 1-844-227-6953 for access to a virtual doctor, while Humana Gold Plus members can call 1-888-673-1992.
This is an emerging, rapidly evolving situation and the risk assessment for U.S. residents may change daily. We encourage you to refer to credible sources for updated information:
- Centers for Disease Control and Prevention, cdc.gov/coronavirus/2019-nCoV/index.html
- World Health Organization, who.int/emergencies/diseases/novel-coronavirus-2019