Update: In light of the COVID-19 pandemic and its impact for older adults, this webinar is being expanded to share information on consumer law challenges for older adults during public health emergencies, as well as after natural disasters.
In the context of public health emergencies and natural disasters, residents of the affected area face a myriad of immediate and longer-term challenges, legal and otherwise. For service providers, it is essential to reach out to consumers, including older adults, and immediately identify their needs and connect them with assistance. In these emergency situations, older adults may face a range of scams and frauds, such as price gouging, contractor fraud, door-to-door sales pressure, and scams seeking their assignment of insurance benefits or other income. Homeowners and renters may also struggle to obtain federal or local financial assistance, access insurance payments, and maintain their housing.
The presenters will explore how to recognize and respond to the consumer law needs faced by older adults post-disaster and in public health emergencies. The presenters will explain how older adults can get assistance from legal aid and other disaster legal assistance organizations.
Alys Cohen, National Consumer Law Center
Kathy Grunewald, Legal Services of North Florida