Imagine the experience of a refugee—a life of displacement, deprivation, violence and fear. It is a life in which going home is an impossibility. A life of severed roots and lost investments, lived in unfamiliar places surrounded by unfamiliar cultures. Now, imagine the impact of someone who cares. Someone who listens, someone who helps navigate life in a new country. A volunteer who knows that a culture of welcome starts with a smile and means so much more.