Dr. Sheira Schlair from Montefiore Medical Center in New York and Dr. Auguste H. Fortin VI from the Yale School of Medicine presented “Evidence-Based Patient-Centered Communication Strategy” at The Art of Medicine: A Physician-Patient Communication Conference.

Effective patient-physician communication is associated with safer patient care, higher patient satisfaction and adherence to treatment, lower malpractice rates, and higher physician satisfaction. Yet physicians have historically received little training in evidence-based methods of communication.

Recognizing this need, the CIR Policy and Education Initiative (cirpei.org) organized a one-day conference for residents, medical students and faculty on the topic of evidence-based skills for effective communication. The conference was held at the New York Academy of Medicine on November 19, 2011.

This video project was made possible by grants from the Arnold P. Gold Foundation and the CIR Joint Quality Improvement Association.

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