To skip introductory material, FF to 4:09
Accompanying slides: slidesha.re/16TLU8G
To purchase the book: http://bit.ly/TOObk
Excellence and consistency in achieving it is only possible through having a disciplined approach to business management and improvement. In this webinar, you'll learn how to create and sustain a disciplined approach to problem-solving and process management through practice, in a way that builds deep organizational capabilities and accelerates transformation.